Refund Policy
This Refund Policy describes the terms and conditions for requesting and processing refunds for products or services purchased from Stipple Digital (“we,” “us,” or “our”) through our website www.stippledigitalus.com (the “Website”).
1.Refund Eligibility
1.1 Digital Products and Services: – Due to the nature of digital products and services we offer, we generally do not provide refunds after the purchase has been made, unless exceptional circumstances apply.
1.2 Exceptional Circumstances: – In rare cases, we may consider refund requests for digital products or services on a case-by-case basis if any of the following conditions are met: – The product or service was not as described or was significantly different from what was advertised. – The product or service has a technical issue that prevents its proper use or access. – The refund request is made within 7 days from the date of purchase.
2.Refund Process
2.1 Contact Us: – To request a refund, you must contact us via the contact information provided below and provide details about your purchase, including the order number, date of purchase, and reasons for the refund request.
2.2 Assessment: – Once we receive your refund request, we will assess it based on the eligibility criteria mentioned in section 1. – We may require additional information or clarification to process your request.
2.3 Refund Decision: – We will notify you of our refund decision within a reasonable time after receiving your request and supporting information. – If your refund request is approved, we will initiate the refund according to the original payment method used during the purchase.